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Terms of use

The rules for using ace. Short version: it helps you find things out, it is not your adviser, and you are still responsible for your own academic decisions.

effective 2 august 2026 · last updated 2 august 2026

1. Agreeing to these terms

By using ace, joining the waitlist, or creating an account, you agree to these terms and to our Privacy policy. If you do not agree, please do not use the service.

2. Who can use ace

ace is built for university students. You must be at least 13 years old to use it. If you are under 18, you should have a parent or guardian's permission.

Access during early release may require an invitation or access code. We may limit, pause or withdraw access at our discretion while the service is in early release.

3. What ace is, and what it is not

ace is an information tool. It reads publicly published university material and, if you choose to give it one, your own degree audit, and it answers questions about them in plain language with a reference to where the answer came from.

ace is not academic advising, and it is not a substitute for your academic adviser. It is not legal, financial or immigration advice. It gives no guarantee about graduation, course registration, eligibility, financial aid, visa status, or any other academic or financial outcome.

ace is independent and is not affiliated with, endorsed by, or sponsored by The Pennsylvania State University or any other institution. University names, marks and course codes are used only to describe publicly published academic information.

Before you drop, add, defer, petition, or rely on a deadline, confirm it with your adviser or the relevant university office. Those decisions, and their consequences, remain yours.

4. Your account

5. Your content

You keep ownership of everything you upload or type. Your degree audit is yours, and your questions are yours.

You give us a limited, non-exclusive, revocable licence to store and process that content purely so we can run the service for you: parsing your document, answering your questions, and keeping your history available. That licence exists only to operate ace, and it ends when you delete the content or your account.

We do not use your documents or conversations to train our own models, and we do not sell them. Section 4 of the Privacy policy explains exactly how your question text is processed, including where it is sent.

You confirm you have the right to upload whatever you upload, and that doing so does not breach anyone else's rights.

6. Acceptable use

Do not:

ace is a general information tool. Using it to complete graded work may breach your institution's rules, and that is your responsibility to know and follow.

7. Accuracy and no warranty

We work hard on accuracy and we cite sources so you can check the original. Even so, university requirements, deadlines and course availability change, sometimes without notice, and automated systems make mistakes.

The service is provided "as is" and "as available", without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the service will be uninterrupted, timely, secure or error-free.

Some jurisdictions do not allow certain warranties to be excluded, so parts of this section may not apply to you.

8. Limitation of liability

To the fullest extent permitted by law, ace and the people who make it are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of academic standing, credits, tuition, financial aid, opportunity, data or profits, arising from your use of or inability to use the service.

Where liability cannot be excluded, our total liability to you is limited to the greater of the amount you paid us in the twelve months before the claim, or US$50.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

9. Our intellectual property

The ace name, mark, design, interface and software are ours. These terms do not give you any right to use them beyond using the service as intended.

Course descriptions, requirements and handbook text remain the property of the institutions that published them. We reference and summarise that material to help you find and understand it, and we cite it back to its source.

10. Third-party services and links

ace may point you to university offices, forms or external pages. We do not control those and we are not responsible for their content, availability or practices. Where an answer routes you elsewhere, that is a signpost, not an endorsement.

11. Ending your access

You can stop using ace and delete your account at any time. Email privacy@acecollege.app and we will remove your data as described in the Privacy policy.

We may suspend or end access if you breach these terms, or if we need to for legal or security reasons. Where it is reasonable to do so, we will tell you first.

12. Governing law

These terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict of law rules, and the courts located there have exclusive jurisdiction. If you are a consumer elsewhere, this does not remove any protection you have under the mandatory law of your own country.

13. Changes

We may update these terms. The date at the top will change when we do. If a change materially affects your rights, we will tell registered users directly. Continuing to use ace after a change means you accept the updated terms.

14. Contact

General: hello@acecollege.app
Privacy and data: privacy@acecollege.app

See also our Privacy policy and Accessibility statement.